How to submit a help ticket

Chris smith -

Tickets can be submitted in two ways.

If you email any of the following addresses from any device, a ticket is automatically created for you

IT Support - help@rgsw.org.uk

Maintenance requests - maintenance@rgsw.org.uk

Caretaker requests - caretaker@rgsw.org.uk

 

Alternatively you can submit a request manually.

From the RGS Help page, simply click Submit a request which is located towards the top right corner.

The page below will be displayed, enter the required details (items with * are required fields) then press submit.

Have more questions? Submit a request

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